Cancellation Policies

Why do we have a cancellation policy? Consideration for our Massage Therapists’ livelihood.  Massage is physically taxing and therapists perform a limited number of massages per day.  Because each session is based on a specific length of time, it is not possible...

Best Customer Service-Consistency

Customer’s Need Consistency. Meeting a customer’s expectations is the cornerstone of good customer service. This is true for all businesses, from an inexpensive fast food restaurant to a luxurious, high-end hotel. McDonald’s built their reputation on consistency. They...